PRIVACY POLICY
Last Updated — Septermber 23, 2024
ABOUT US
We take privacy seriously at Signal Space Inc., our website (www.signalspacelab.com), and this policy is designed to share what information we collect and how we use it.
We last updated the contents of this policy on Septermber 23, 2024. Signal Space Inc. may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy we will post a notice here. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Signal Space Inc.’s when using Signal Space Inc.’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at info@signalspacelab.com.
PRIVACY
ADVERTISING
There are no third-party ads in our apps, but we do cross promote our other products. The only third-party service providers we use in our apps are to support our internal operations and we do not collect anything that is personally identifiable in our apps.
WHAT KIND OF INFORMATION IS COLLECTED?
There are two types of data that may be collected.
The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Signal Space Inc. may collect personal data that adults voluntarily provide on the website(s), or by volunteering data via our apps. This may include first name, last name, username, email address, password and preferences.
The second type is non-personal data which doesn’t directly identify an individual or which may have been personal information, but has had the personally identifiable information removed. This may include technical data such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website or our apps. Signal Space Inc. may also collect non-personal information about the use of the website(s), products and apps to help us improve our services.
MORE ABOUT PERSONAL DATA
We collect personal data when a user subscribes to a newsletter or alert, submits content to a forum or blog, requests technical support, gives us feedback, sends an email through one of our apps or creates a user account. This data may include a name (screen or nickname), email address, mailing or shipping address and telephone number. This information may be used to provide services and the sites to you, information about new services & features and to send notifications if consent to receive them has been given.
MORE ABOUT NON-PERSONAL DATA
We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).
AUTOMATED INFORMATION
Signal Space Inc. automatically receives and records information from your browser or your mobile device when you visit our websites or use our apps or use certain other services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. Some of this information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to provide advertising, including across your devices, and a more personalized experience for you.
We may also automatically collect device-specific information when you install, access, or use our apps. This information may include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers.
THIRD PARTIES OR PUBLICLY AVAILABLE SOURCES
We may receive Personal Data about you from various third parties and public sources including: Technical Data from analytics providers [such as Google based outside the EU] and our social media pages [such as Twitter, Facebook, LinkedIn & Instagram].
A WORD ABOUT WHAT WE MIGHT DISCLOSE
As you can see, we collect minimal personal data, and some non-personal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or non-personal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Signal Space Inc.’s rights and properties, or to investigate fraud, intellectual property infringement, and any other conduct that might be illegal or expose Signal Space Inc. or a user of its services to legal liability. In addition, Signal Space Inc. may disclose information in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.
TRACKING
We use Google Analytics Advertising Features to better understand the use of our website. We may use cookies and anonymous identifiers to collect information and help target advertising. We do not combine this information with any personally identifiable information you may have submitted when signing up to a newsletter for example. Our systems do not recognize browser “Do Not Track” signals; but, you can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout. You can also configure your browser to accept or reject cookies. All browsers are different so go to the help section of your browser to find out how to do this.
LINKS
We may include links to third parties from our website or services. Signal Space Inc. isn’t responsible for these companies and including a link to them doesn’t mean that Signal Space Inc. endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Signal Space Inc.’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Signal Space Inc. doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.
SECURITY
Signal Space Inc. uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Signal Space Inc., using a firewall protected environment, and storing personal information in secure operating environments. That said, Signal Space Inc. cannot and does not guarantee and does not accept liability for unintentional disclosure.
DATA RETENTION
Signal Space Inc. keeps your data for as long as necessary in providing its services.
HOW TO UPDATE OR REMOVE YOUR INFORMATION
If you want to opt out of services, or review, or change, or delete your information, please contact us at info@signalspacelab.com.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LEGAL QUESTIONS
If you have any privacy related questions, please reach out to us at info@signalspacelab.com or write us:
Signal Space Inc.
338 Rue Saint Antoine E #204
Montreal, QC H2Y1A3
CANADA
SIGNAL SPACE INC.
338 Rue Saint Antoine E #204/#205
Montreal, QC, Canada
H2Y 1A3